Refund policy

Return/Exchange/Store Credit requests

We offer a 10-day policy when it comes to requests for returns. This means you have 10 days after receiving your item to request a return. Refunds, store credit or exchanges are offered. 

To be eligible, your item must be in the exact same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, please send an email to hello@CabbageRoseBoutique.com describing the reason for your return and whether you are requesting a refund, exchange or store credit. If your return request is accepted, you will be responsible for the shipping costs, with the exception of damaged orders. A prepaid label will be sent for damaged items. Items sent back to us without first requesting a return will not be accepted. 

Please contact us at hello@CabbageRoseBoutique.com with any questions regarding a return.

 

Damages and Defective Items

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will evaluate the issue immediately and will be in touch with you regarding a resolution. You will not be responsible for return shipping for defective, damaged or wrong items. 

Exceptions / non-returnable items

Certain types of items cannot be returned. This includes Pre-Orders, special orders, clearance items & holiday items. Please get in touch with us if you have questions or concerns about your item. 

Unfortunately, we cannot accept returns on gift cards.

Exchanges

To request an exchange for a different size, please send an email to hello@CabbageRoseBoutique.com

Please note that we cannot guarantee size availability. If your requested size is not available, we are happy to exchange for another item of equal cost, a store credit or a refund.

 

Refunds 

In the case that a refund is approved, you will be refunded on your original payment method. Please remember it can take up to a week for your bank or credit card company to process and post the refund.